Privacy Policy

At Knockout Pools, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our pool and spa cleaning, maintenance, and repair services.

1. Information We Collect

Personal Information: When you contact us or use our services, we may collect personal information such as your name, address, email address, phone number, and payment information.
Service Information: Details about the services you request, including scheduling information, service history, and any specific requirements or issues related to your pool or spa.
Technical Information: Information collected through our website, such as IP address, browser type, operating system, and usage data.

2. How We Use Your Information

Service Delivery: To provide, manage, and personalize our pool and spa cleaning, maintenance, and repair services.
Communication: To communicate with you about your service requests, appointments, billing, and other related information.
Improvement: To improve our services, website, and customer experience based on feedback and usage data.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Information Sharing and Disclosure

Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and scheduling platforms. These providers are required to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new owner.

4. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security measures are perfect or impenetrable.

5. Your Rights and Choices

Access and Correction: You have the right to access and correct the personal information we hold about you. Please contact us to make any changes.
Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.

6. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to enhance your experience and gather information about usage patterns. You can control cookies through your browser settings and other tools.

7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any linked sites you visit.

8. Children’s Privacy Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the effective date. Your continued use of our services after any changes indicates your acceptance of the revised policy.

10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Knockout Pools

Phone: 832-666-1557

Email: knockoutpoolsandspas@gmail.com

Thank you for trusting Knockout Pools with your pool and spa care needs.